Ajly Selection Return & Refund Policy

Last Updated: May 4, 2026

At Ajly Selection, we want you to be satisfied with your purchase. This Return & Refund Policy explains how you can return items, request refunds, and the conditions that apply.

1. Eligibility for Returns

• Items must be returned in original condition, including all packaging, accessories, manuals, and proof of purchase.
  
  

• Clear photos, screenshots, or videos of the item may be required to process your request.
  
  

• Items showing signs of misuse, damage, or unauthorized modifications are not eligible for a refund.
  
  

• Refund eligibility may vary depending on item type, value, or applicable law.
  
  

2. Return Period

• Refund or return requests must be submitted within the allowed return period from the date of delivery.
  
  

• Late requests may not be accepted unless required by law.
  
  

3. Return Process

1. Contact Ajly Selection Support with your order details, photos/screenshots/videos, and reason for return.
   
   

2. Our support team will review your request and provide instructions for returning the item.
   
   

3. Ship or deliver the item as instructed. Keep a copy of any tracking number or receipt.
   
   

4. Once received and inspected, Ajly Selection will notify you of the approval or rejection of your refund.
   
   

4. Refunds

• Approved refunds will be issued using the original payment method whenever possible.
  
  

• Refund processing may take 5–10 business days depending on payment provider and bank.
  
  

• Shipping costs are non-refundable unless the return is due to Ajly Selection’s error.
  
  

5. Exchanges

• Exchanges may be offered on eligible items depending on stock availability.
  
  

• Contact Ajly Selection Support for exchange inquiries.
  
  

6. Non-Returnable Items

• Gift cards, digital downloads, and personalized/customized products are non-returnable unless defective.
  
  

• Items damaged due to user negligence cannot be refunded.
  
  

7. Contact Information

For return or refund requests, contact:

Ajly Selection Support
Email: support@ajlyselection.com